IT that works for you
Silva IT Pros is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in the Bay Area. Our team of talented IT professionals can solve your IT nightmares once and for all.
Here’s why so many businesses depend on Silva IT Pros for complete IT services and support:
- We Will Take Your Calls! Are you required to send an email or use a chat program to get support? Silva IT Pros will answer the phone when you call. 98% of all calls from 8am to 5pm M-F are answered live, with over 85% of our calls answered in 2 rings or less.
- Local Help Desk. Silva IT Pros does not use overseas help desk or contract your support to another company. Our team is in the Bay Area, where we are happy to serve our Bay Area Clients.
- Trust in a company that has Pros with 25+ years of experience. Over these decades we have developed process and procedures that help our Clients have less downtime and issues from technology. We believe in long term relationships and want to see our Clients grow and take advantage of technology in their businesses.
- Bridge the gap between your business and IT. We want to meet with you quarterly and have a Technology Bridge Builder meeting that reviews the past quarter and then planning out your short and long-term business technology goals.
- Start with Us. We are happy to handle all aspects of your technology. From your hardware and software management, internet connectivity, maintenance renewals, and any other related technology needs.
- Peace of Mind. We monitor all of our clients’ networks 24/7/365. We check on your backups on a daily basis and with your help validate that the backups are working correctly by restoring data on a quarterly basis. With today’s increased threats, you need to have the confidence that your data is recoverable ether from a mistake or from a disaster.
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Silva IT Pros is here to team up with you and your company for expert support.
